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Customer Information in a CRM System Should Be Constantly Updated

question 74

True/False

Customer information in a CRM system should be constantly updated.


Definitions:

Cisgender

A term for individuals whose gender identity matches the sex they were assigned at birth.

Biological Sex

The classification of organisms, typically as male or female, based on their reproductive organs and functions derived from chromosomal complement.

Gender Dysphoria

Psychological distress experienced by someone whose gender identity differs from their sex assigned at birth.

Transgender

A term describing someone whose gender expression or identity differs from societal expectations based on their physical sex characteristics at birth.

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