Examlex
The third level of a product is the ________ around the core benefit and actual product that offers additional consumer services and benefits that enhance ownership of the actual product.
Communication Skills
The abilities used to convey information, thoughts, and feelings effectively through verbal and non-verbal means.
Leadership
The process of influencing others to achieve goals through verbal and nonverbal messages.
Nonverbal
Relating to communication that occurs through means other than words, including gestures, facial expressions, and body language.
Listening
The active process of receiving, constructing meaning from, and responding to spoken and/or nonverbal messages.
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