________ Is a Method Through Which Customer Needs Are Translated

question 56

Multiple Choice

________ is a method through which customer needs are translated into product and quality requirements.

• A) Discontinuous innovation
• B) Six Sigma
• C) QFD
• D) ISO 9000
• E) !SO 9001

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Definitions:

Discount Rate

The rate of interest applied to loans provided to commercial banks and other financial institutions by the Federal Reserve through its discount window.

Compounded Annually

Interest calculation method where interest is added to the principal sum at the end of each year, and the subsequent interest calculation includes the previously accumulated interest.

Simple Interest

Interest calculated on the principal portion of a loan or deposit, without compounding.