Which of the Following Statements About Customer Value Is Most

question 73

Multiple Choice

Which of the following statements about customer value is most accurate?

• A)Target customers assess customer value in terms of the combination of benefits (quality,convenience,etc. ),regardless of the price.
• B)Loyal customers are less profitable to firms in the long run since they expect lower prices over time in order to remain loyal.
• C)Research suggests that firms can be most successful by being all things to all consumers.
• D)It is impossible to place a dollar value on a loyal,satisfied customer.
• E)By providing unique value for targeted buyers,firms can build long-term relationships with them.

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Definitions:

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The reduction in the level of formal language or behavior in a communication or setting.

Direct Order

A command or authoritative instruction, also used in writing to state an action to be taken clearly and directly.

Personal Style

An individual's distinctive manner of dressing or presenting themselves, often reflecting their personality or preferences.

Short Report

A concise document focused on presenting information or findings related to a specific issue, often used in a business or academic context.