Which of the Following Statements About Customer Value Is Most

question 73

Multiple Choice

Which of the following statements about customer value is most accurate?

• A)Target customers assess customer value in terms of the combination of benefits (quality,convenience,etc. ),regardless of the price.
• B)Loyal customers are less profitable to firms in the long run since they expect lower prices over time in order to remain loyal.
• C)Research suggests that firms can be most successful by being all things to all consumers.
• D)It is impossible to place a dollar value on a loyal,satisfied customer.
• E)By providing unique value for targeted buyers,firms can build long-term relationships with them.

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Definitions:

Unemployment

The situation when individuals who are capable of working and are actively seeking employment are unable to find a job.

Production Possibilities Curve

A curve depicting all maximum output possibilities for two goods, given a set of inputs and technology.

Unemployment Rate

The fraction of the labor market actively in pursuit of work but is currently jobless.

Opportunity Cost

The expense associated with giving up the second-best choice in favor of opting for the preferred alternative in any decision-making process.