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Figure 11-6
-Figure 11-6 above shows the sequential process of building brand equity.The third step is to elicit the proper consumer responses to a brand's identity and meaning.This step consists of two dimensions,D and E,which represent
External Communication
The process of sharing information between an organization and outside entities or the public.
Organizational Pattern
The structure or arrangement of ideas and elements within a text, speech, or document, aiding in clarity and comprehension.
Bad News
Bad News is a term used to describe information that is unpleasant, disappointing, or unfavorable, often requiring careful communication.
Superiors
Individuals who hold higher positions or ranks within an organizational hierarchy, often with authority or supervisory responsibilities over others.
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