Idle Production Capacity Affects Service Delivery and Is Defined as

question 65

Multiple Choice

Idle production capacity affects service delivery and is defined as

• A)a situation where the demand for exceeds the availability of service providers and as a result,no services can be offered
• B)when the supply of service providers exceeds the primary demand for the service
• C)a situation where a service provider is available but there is no demand for the service
• D)integrating the service component of the marketing mix with efforts to influence consumer demand
• E)the reduced effectiveness of one service provider serving multiple clients at the same time.

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Definitions:

Vertical Division of Labour

The organization of work tasks based on a hierarchy, where tasks are divided by levels of authority and specialization.

Strategy Formulation

The process of developing strategies to achieve organizational goals by analyzing the competitive environment and the organization's own strengths and weaknesses.

Mission

A statement that defines the purpose and primary objectives of an organization or an individual, guiding its strategy, operations, and work ethic.

Objectives

Specific, measurable goals that are intended to be achieved within a set timeframe.