Inseparability in Services Means Consumers

question 175

Multiple Choice

Inseparability in services means consumers

• A) see little variation from one service provider in an industry to another.
• B) are unable to differentiate price from quality.
• C) cannot evaluate a service until it is being or has been used.
• D) cannot separate the service itself from the deliverer of the service.
• E) cannot separate themselves from the deliverer of the service.

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Definitions:

Sexual Harassment

Unwanted or unwelcome behavior of a sexual nature that creates an intimidating, hostile, or offensive environment.

Title VII

A portion of the Civil Rights Act of 1964 that prohibits employment discrimination based on race, color, religion, sex, and national origin.

Civil Rights Act

Landmark legislation in various countries aimed at preventing discrimination based on race, color, religion, sex, or national origin.

Harassment Prevention

Strategies and measures implemented to stop harassment and create a safe environment.