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Gray is looking for a new financial advisor. The one he currently uses has been taking three days or longer to return his phone calls, and the wasted time feels like a missed opportunity to him. In terms of the service quality dimensions, Gray is unhappy with which dimension of this service?
Ethnic Minority Children
Children who belong to racial or ethnic groups that are smaller in number within a particular society or country.
Career Dreams
The aspirations or ambitions a person has regarding their future professional life or career path.
Societal Factors
Elements within a society that influence and shape individual behaviors, values, and social norms, including culture, education, economy, and politics.
Three-dimensional Model
A conceptual framework that analyzes a subject or issue from three distinct but interrelated perspectives or dimensions.
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