The FedEx Brand Name Suggests That Its Service Is Credible

question 33

Multiple Choice

The FedEx brand name suggests that its service is credible and fast. This perception is important because of which unique characteristic of services?

• A) inventory costs
• B) inseparability
• C) inconsistency
• D) invisibility
• E) intangibility

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Definitions:

Women

Refers to adult female humans but in certain contexts, can denote all individuals of female sex or gender within a societal or professional aspect.

Union Steward

A representative of unionized workers who serves as the liaison between the employees and the management, safeguarding the interests and rights of the union members.

Labor Agreement

A formal contract between employers and employees (often through their unions) outlining wages, working conditions, and other employment terms.

Union Representative

An individual elected or appointed to represent and defend the interests of union members in discussions with employers.