Which of the Following Statements Should a Salesperson Use to Agree

question 63

Multiple Choice

Which of the following statements should a salesperson use to agree with and neutralize an objection?

• A)"I think I might be able to explain that better to you after showing you this diagram."
• B)"Yes,you're right,it is lighter,but that is done intentionally to make your work easier."
• C)"That's true.It does have a shorter shelf life,but that really hasn't been a problem.It is so popular it never stays on the shelf that long anyway."
• D)"Where did you hear that? Your source must have erroneous information."
• E)"As I was saying…."

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Definitions:

Confidence Interval

A range of values, derived from the sample data, that is believed, with a certain degree of probability, to contain the true population parameter.

Margin Of Error

An estimate of the amount by which an observed sample result may differ from the true value, providing a confidence interval for the estimation.

Statistic

A numerical characteristic or measure of a sample extracted from a larger population.

Student T Distributed

A probability distribution used in statistical analysis when the sample size is small and the population variance is unknown.