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What is the difference between line and staff positions in a marketing organization?
Customer Journey Map
A visual representation of the process a customer goes through to achieve a goal with a company, highlighting their interactions at various touchpoints.
Tasks Factor
The elements or components that contribute to the completion of a job or assignment.
Buyer Persona
A semi-fictional character created by businesses to represent the ideal customer, helping in tailoring marketing strategies.
Buyer Experience
The overall perception and satisfaction a consumer has after engaging with a company and purchasing its products or services.
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