After Completing Discharge Instructions for a Patient with a Total

question 22

Multiple Choice

After completing discharge instructions for a patient with a total laryngectomy, the nurse determines that additional instruction is needed when the patient says,

• A) "I can participate in most of my prior fitness activities except swimming."
• B) "I must keep the stoma covered with a loose sterile dressing at all times."
• C) "I need to eat nutritious meals even though I can't smell or taste very well."
• D) "I should wear a Medic Alert bracelet that identifies me as a neck breather."

---

Definitions:

Online Clothing Store

A website or platform that sells apparel and accessories to consumers through the internet.

Blue Shirt

Often associated with the uniform of retail employees in certain stores, symbolizing approachability and assistance.

Service Quality Standards

Benchmarks established to ensure services meet customer expectations and requirements, fostering customer satisfaction and loyalty.

Delivery Gap

A discrepancy between a company's service delivery standards and the actual service delivered, often leading to customer dissatisfaction.