"I Know It! It's Um

question 185

Multiple Choice

"I know it! It's um . . . um . . . It starts with 'G'," begins a trivia game contestant excitedly. The contestant is falling prey to the _____ phenomenon.

• A)tip-of-the-tongue
• B)maintenance rehearsal
• C)flashbulb memory
• D)recency

---

Definitions:

Performance Standards

The expected levels of performance that set the benchmark for the quality and effectiveness of work activities or outcomes.

Incentive Systems

Programs or strategies designed to motivate and reward employees in order to enhance their performance and productivity.

Establishing

The process of setting up or starting something, such as a business, a relationship, or a system.

Piecework

Work paid according to the number of units produced