Karl Is the One Person Craig Has Ever Met from New

question 192

Multiple Choice

Karl is the one person Craig has ever met from New Zealand. Karl strikes Craig as being quite friendly and funny.When asked what he would expect he went to New Zealand, Craig says that the people would be friendly and funny. What might he have used to make this judgment?

• A)a mental set.
• B)insight.
• C)the confirmation bias.
• D)the representativeness heuristic.

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Definitions:

Work Centre

A specific location where work tasks within a production process are carried out, often consisting of people, machines, and materials.

FCFS Dispatching Rule

First-Come, First-Served dispatching rule; a method of process queuing in which tasks are tackled in the order of their arrival.

Services

Intangible products such as maintenance, repair, advice, or entertainment that are consumed at the point of delivery.

Shortest Processing Time

A rule used in scheduling to prioritize tasks based on the least amount of time required to complete each task, aiming to reduce job completion time and minimize work-in-process inventory.