Olga Is Experiencing a Negative Emotion, but It Is Not

question 2

Multiple Choice

Olga is experiencing a negative emotion, but it is not especially intense. Based on the dimensions of emotion described in the textbook, which emotion is Olga MOST likely feeling?

• A)sleepiness
• B)alarm
• C)anger
• D)sadness

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Definitions:

Product Claims

Statements made by a company about the benefits, features, or performance of their product, which can influence consumer perceptions and decisions.

Survey Results

Survey results are the data and insights gathered from responses to questions posed in a survey.

Indirect Suggestion

A statement by the salesperson recommending that the prospect undertake some action while making it seem that the idea to do so is the prospect’s.

Pallets of Ice Cream

Large, flat transport structures loaded with multiple packages or containers of ice cream, used for efficient handling and storage.