Which of the Following Components of the Servuction Model Is

question 24

Multiple Choice

Which of the following components of the servuction model is invisible to consumers?

• A)servicescape
• B)organization and systems
• C)other customers
• D)contact personnel
• E)service providers

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Definitions:

Quick Ratio

A liquidity metric that indicates a company's capacity to pay its current liabilities without needing to sell inventory, calculated as (cash + marketable securities + accounts receivable) / current liabilities.

Current Assets

Assets that are expected to be converted into cash, sold, or consumed within a year or within the business's operating cycle.

Current Liabilities

Obligations or debts that a company must pay within a year.

Inventory

The goods and materials a business holds for the ultimate goal of resale or repair.