Match the Appropriate Unique Service Feature with the Resulting Marketing

question 3

Multiple Choice

Match the appropriate unique service feature with the resulting marketing challenge the feature poses.
-Cannot protect services through patents.

• A)intangibility
• B)inseparability
• C)heterogeneity
• D)Perishability

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Definitions:

Stations Needed

The number of locations or workstations required to complete a process or service, often determined by layout planning to optimize efficiency.

Takt Time

The rate at which a product must be completed in order to meet customer demand, calculated as the available production time divided by the customer's demand rate.

Operation Time

The total time required to complete a particular operation, including both working and waiting times.

Work Cell

A layout arrangement in manufacturing designed to improve efficiency by grouping together all necessary resources to complete a product or task.