All of the Following Are Components of a Service Firm's

question 33

Multiple Choice

All of the following are components of a service firm's physical evidence except:

• A)exterior design.
• B)landscaping.
• C)firm brochures.
• D)signage.
• E)employee skill set.

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Definitions:

Electronic Funds

Money that is moved electronically from one bank account to another.

Microchips

Small, integrated circuits embedded in various devices to provide control, processing, or memory capabilities.

Electronic Fund Transfer Act

A law that protects consumers when they transfer funds electronically, including ATMs, debit cards, and direct deposits.

Smart Cards

Plastic cards embedded with a microprocessor chip, which can store and process data, used for various applications like credit cards and identity verification.