Which of the Following Is NOT a Major Role of a Service

question 30

Multiple Choice

Which of the following is NOT a major role of a service firm's physical evidence?

• A)socializing employees and customers
• B)providing a means for differentiation
• C)providing a means for customer price comparisons
• D)facilitating the flow of the service delivery process
• E)packaging the service

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Definitions:

Depression-related Brain Circuit

Depression-related Brain Circuit involves specific pathways in the brain that are believed to play significant roles in the development and regulation of depressive symptoms.

Serotonin

A neurotransmitter whose abnormal activity is linked to depression, obsessive-compulsive disorder, and eating disorders.

Dopamine

The neurotransmitter whose high activity has been shown to be related to schizophrenia.

5-hydroxyindoleacetic acid

A primary metabolite of serotonin, used as a chemical marker to evaluate serotonin function in the body.