All of the Following Are True Regarding Technology Except

question 22

Multiple Choice

All of the following are true regarding technology except:

• A)technology imposes tighter scripts on consumers.
• B)machines programmed with "if-then" branches to provide variations in the script are often regarded astedious and boring by customers.
• C)machines can be empowered.
• D)the introduction of information technology to enhance service operations has produced mixed results.
• E)none of these are exceptions.

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Definitions:

Corporate Social Responsibility

A strategy where businesses incorporate considerations for social and environmental impacts into their operations and relationships with stakeholders.

Community Relations

Efforts by a company or organization to establish and maintain a positive relationship with the communities in which it operates.

Good Citizen

A term referring to an individual who actively contributes to the welfare of the community and participates responsibly in civic life.

Tax-Paying Entity

A term used to describe any individual, business, or organization that is legally required to pay taxes to a governmental authority.