All of the Following Are Strategies Firms Can Adopt to Increase

question 10

Multiple Choice

All of the following are strategies firms can adopt to increase the proportion of their customers who are expert performers except:

• A)attract consumers who are more likely to become experts.
• B)accelerate the creation of their own experts
• C)build loyalty to keep the experts they have.
• D)change scripts carefully.
• E)none of these are exceptions.

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Definitions:

Time Value

The principle stating that having money now is preferable to the same sum later, owing to the earnings it could potentially accrue.

Disadvantage

refers to a unfavorable condition or position that reduces the chances of success or effectiveness.

Average Accounting Return

A financial ratio that compares the average annual net income of an investment to its initial cost to assess its profitability.

Accounting Basis

The method in which income and expenses are recognized in the accounts; common methods include cash basis and accrual basis accounting.