The SERVQUAL Dimension That Is Typically Noted as the Least

question 30

Multiple Choice

The SERVQUAL dimension that is typically noted as the least important by customers is the ____ dimension.

• A)tangibles
• B)empathy
• C)responsiveness
• D)assurance
• E)reliability

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Definitions:

Scroll Bar Policies

Settings that determine when and how scroll bars are displayed in a GUI component, typically including options like always, never, or as needed.

Icon

A graphical symbol or representation, often used in user interfaces to visually denote a program, file, function, or command.

Label

A user interface element that displays text on a screen, often used in graphical user interfaces to provide information or instructions.

Rounded Rectangle

A geometric shape resembling a rectangle with rounded corners, combining the properties of both circles and rectangles.