The Most Difficult Type of Defectors to Bring Back Once

question 21

Multiple Choice

The most difficult type of defectors to bring back once they leave are the _____ defectors.

• A)price
• B)product
• C)service
• D)market
• E)technological

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Definitions:

Strength

The quality or attribute of being physically strong, or the capacity to sustain the application of force without breaking or yielding.

Unionized Firms

Companies where the workforce is represented by one or more unions, which negotiate wages, working conditions, and other labor terms.

Layoffs

The termination of employment of a workforce either temporarily or permanently, often due to economic downturns or company restructuring.

Performance

The level of achievement or efficiency with which an individual or organization meets objectives or carries out tasks.