Auditors

question 48

Multiple Choice

Auditors:

• A)link controls and deficiencies in general controls to specific transaction-related audit objectives.
• B)can use a control risk matrix to help identify both manual and automated application controls and control deficiencies for each related audit objective.
• C)can rely on IT-based application controls for all cycles if general controls are ineffective.
• D)can use the IT staff to determine how much reliance they can place on general controls.

---

Definitions:

CRM

Customer Relationship Management, a strategy for managing an organization's relationships and interactions with current and potential customers.

Continuous Attention

The ongoing focus and monitoring of a specific task, project, or situation to ensure its successful progression or completion.

Social Media

Digital tools and websites that allow people to produce, distribute content, and engage in networking activities online.

Service And Product Quality

The measure of how well a delivered service or manufactured product meets the expectations of the customer.