Rick Sapio,CEO of New York City Mutual

question 63

Multiple Choice

Rick Sapio,CEO of New York City Mutual.com,created this tool for involving employees in organizational change.

• A)an electronic mailbox for employees to express concerns
• B)a quality control team to review all major company decisions
• C)a reward program that pays employees for innovations
• D)an advisory board that keeps employees informed on company strategy

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Definitions:

Psychological Research

The systematic investigation of scientific methods to study behavior and mental processes.

Rights

Entitlements or freedoms granted to individuals by law or social agreement.

Epidemiological Studies

Research conducted to investigate the patterns, causes, and control of diseases in populations.

Incidence

The occurrence, rate, or frequency of a disease, crime, or something similarly undesirable.