The Focus on Quality Requires Leaders to Be in Charge

question 98

True/False

The focus on quality requires leaders to be in charge and show dominance.

---

Definitions:

Direct Control

Supervising employees in explicit ways and monitoring their behavior to make sure they are performing adequately.

Alcoholic

A person who suffers from alcoholism, which is a chronic disease characterized by an uncontrollable desire to consume alcohol despite its negative effects.

Airline Attendant

A professional responsible for ensuring the safety and comfort of passengers onboard an aircraft, typically addressing in-flight service, security, and emergency procedures.

Technological Control

The use of various forms of organizational technology to control worker productivity.