After Several Years of Making Service Calls,Joydeep's Performance Consistently Has

question 80

Multiple Choice

After several years of making service calls,Joydeep's performance consistently has been below average.He is not responsive to customers' needs.Comments from customers indicate Joydeep is uninterested in his work.Sundar,Joydeep's supervisor,approaches him to participate in a newly created leader development program offered by the organization.Joydeep is not enthusiastic about participating in the program.Which aspect of the core of learning best describes Joydeep?

• A)inability to learn
• B)ineffective organizational culture
• C)insufficient development experiences
• D)lack of motivation to learn

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Definitions:

Optimal Compensation System

A well-designed compensation framework that aims to align the interests of the employees with those of the organization, while motivating staff and controlling costs.

Organization's Value

The core principles, beliefs, and philosophies that guide a company's operations and define its brand identity.

Costs

The amount of money required for the production, acquisition, or completion of goods or services.

Compensation

The total amount of the monetary and non-monetary pay provided to an employee in exchange for work performed.