After Several Years of Making Service Calls,Joydeep's Performance Consistently Has

question 80

Multiple Choice

After several years of making service calls,Joydeep's performance consistently has been below average.He is not responsive to customers' needs.Comments from customers indicate Joydeep is uninterested in his work.Sundar,Joydeep's supervisor,approaches him to participate in a newly created leader development program offered by the organization.Joydeep is not enthusiastic about participating in the program.Which aspect of the core of learning best describes Joydeep?

• A)inability to learn
• B)ineffective organizational culture
• C)insufficient development experiences
• D)lack of motivation to learn

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Definitions:

Early Payment

A financial transaction where a debt or obligation is settled before its due date.

Credit Period

The duration of time the buyer is given to pay for a purchase after the goods are delivered or the services are provided.

Discount Period

The time frame during which a buyer can pay less than the full invoice amount due to early payment incentives.

Sales Tax

A government-imposed tax on sales of goods and services, typically collected at the point of sale from consumers.