Examlex
Break-even analysis assumes that a multiproduct firm maintains a constant production and sales mix.
Enlightened Leadership
Highly effective leadership resulting from viewing human resources as an organization’s greatest asset; treating every individual with dignity, warmth, and support; tapping the constructive power of groups through visioning and team building; and setting high performance goals at every level of the organization.
Organizational Climate
The social and psychological work atmosphere, including reward systems, organizational clarity, standards of performance, warmth and support, and leadership practices; a range of organizational health from exploitation to enlightenment that influences both employee morale and organizational effectiveness.
Service Cultures
Organizational cultures that prioritize customer service as a key component of business strategy and employee behavior.
Customer Satisfaction
measures how products or services provided by a company meet or surpass a customer's expectations.
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