Examlex
The delivery of financial services electronically is called
Computer Assisted Personal Interviewing (CAPI)
A face-to-face interview technique where the interviewer uses a computer or tablet to record responses directly into a database.
Asynchronous Environments
Digital or online spaces where interactions or communications do not occur in real-time, allowing participants to engage at different times.
Full-channel Communication
Refers to communication that uses all available modes or channels, such as verbal, non-verbal, and written, to convey a message as effectively as possible.
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