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The recognition lag is
Product Quality
The measure of a product's ability to meet or exceed customer expectations.
Customer Service
It is the support and assistance provided by a company to the people who use or buy its products or services.
Dominant Values
Refer to the prevailing or most important values that are shared among a group, culture, or individual, influencing behavior and decision-making.
Organizational Culture
encompasses the values, beliefs, and behaviors that contribute to the unique social and psychological environment of an organization.
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