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The Spa Manager Surveys 100 Random Customers About Their Opinions

question 79

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The spa manager surveys 100 random customers about their opinions on a new service being offered at the spa.Based on the results of that random sample,managers at the spa can make assumptions about whether or not the new spa service would go over well.This is an example of ________.


Definitions:

Psychology Test

A standardized procedure designed to measure an individual's behavior and mental processes.

Test Reliability

The degree to which an assessment tool produces stable and consistent results over multiple administrations.

Divergent Thinking

An imaginative process or tactic employed to devise novel ideas by assessing an array of possible outcomes.

Clothes Hanger

A device around which clothes are hung for storage or display.

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