A Corporate Manager Who Wants to Solve a Business Problem

question 394

True/False

A corporate manager who wants to solve a business problem but becomes stern and angry when members of his marketing team joke playfully about possible solutions is exhibiting a perceptual barrier to problem solving.

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Definitions:

Nondirective

An approach in therapy where the counselor does not give advice or direction but instead facilitates the client's own process of finding solutions.

Congruence

The alignment or correspondence between one's internal feelings and external expressions, seen as essential in authentic communication.

Empathy

The ability to understand and share the feelings of another, crucial in building meaningful connections and providing effective support.

Positive Regard

A therapeutic concept referring to accepting and supporting a person regardless of what the person says or does, especially as a part of the humanistic approach.