A Reference Group

question 71

Multiple Choice

A reference group

• A) is one in which you have face-to-face contact with others.
• B) includes any group in which you are a member.
• C) serves as a standard for social comparison.
• D) is characterized by all of these.

---

Definitions:

Formal Report

A detailed document that covers a specific topic or project, providing in-depth analysis, data, and recommendations.

Memo

A short, informal written communication.

Communication

The process of exchanging information, ideas, and feelings between individuals or groups, through various means, verbal or nonverbal.

Goodwill

A positive and supportive attitude towards others, often reflecting a willingness to foster mutual respect and understanding.