Examlex
The first step in assertiveness training is to convince yourself of three basic rights: You have the right to refuse,to request,and to right a wrong.
Full Amount
The entire quantity or total sum of something, without any deductions or omissions.
Friendly Tone
The use of a warm, pleasant, and inviting manner of communication, often characterized by a positive and approachable demeanor.
Days Past Due
The number of days that have passed since a payment was due to be made.
Action Required
A task or response that must be undertaken to address a specific situation or to achieve an outcome.
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