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Describe how attribution theory affects how we think of ourselves and others, and include an explanation of internal and external causes, the fundamental attribution error, and the actor-observer bias.
Physiological Arousal
A physical state of heightened alertness and readiness for action, often involving increased heart rate, blood pressure, and sensory alertness.
Mirror Neurons
Brain cells that fire when a person or animal observes another carrying out an action; these neurons appear to be involved in empathy, language comprehension, imitation, and reading emotions.
Empathy
The ability to understand and share the feelings of another person, essentially putting oneself in another's shoes.
Emotion Work
Expression of an emotion, often because of a role requirement, that a person does not really feel.
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