The Management of an Organization Is in the Process of Reorganizing

question 20

Multiple Choice

 The management of an organization is in the process of reorganizing the firm's activities with a more customer-centric focus. They are mainly focused on helping employees build the skills needed to better serve customers. Identify the customer-centric activity used by the management.

• A) Capability development
• B) Coordination
• C) Cooperation
• D) Connection

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Definitions:

Developing

A descriptor for countries or regions undergoing economic, industrial, and social progress, often with rapid growth and improvement in living standards.

Hypothesis

A proposed explanation made on the basis of limited evidence as a starting point for further investigation.

Human Development

The multidisciplinary study of how people change and how they remain the same over time.

Piaget

Jean Piaget was a Swiss psychologist known for his pioneering work in child development, particularly his theory of cognitive development that describes how children construct a mental model of the world.