Influence Refers to the

question 20

Multiple Choice

 Influence refers to the

• A) means by which an employee becomes a leader.
• B) ability of leaders to achieve organizational goals.
• C) means or vehicle by which leaders exercise their power.
• D) potential of groups to impact others' behavior.

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Definitions:

Eye Contact

The act of looking directly into another person's eyes, which can communicate various emotions and intentions.

Know What

The knowledge or understanding of specific facts or information.

Communication Channel

The medium through which information is transmitted from a sender to a receiver, such as email, phone, or face-to-face meetings.

Oral

Involving spoken communication or examination.