Tom Negotiated with the Customer and Priced the Customer's Order

question 34

Multiple Choice

 Tom negotiated with the customer and priced the customer's order at a special discount within the bounds of established rules and guidelines.Tom has made a(n)   _____ decision.

• A) emotional
• B) unstructured
• C) intuitive
• D) programmed

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Definitions:

Reciprocal Concessions

A negotiation strategy where each party makes adjustments to their demands to reach a mutual agreement.

Social Conformity

Adjusting one's behaviors or opinions to align with those of a group or societal expectations.

Social Facilitation

The enhancement of a person's performance on simple or well-learned tasks in the presence of others.

Revenge

The act of inflicting harm or punishment on someone in retaliation for harm they have caused; motivated by a desire for justice or vengeance.