Mary, a Team Leader, Found That a Few of Her

question 6

Multiple Choice

 Mary, a team leader, found that a few of her team members' performance had been deteriorating. They had been coming late to work and had not been completing tasks on time. In order to improve her team's performance, Mary identified three options to deal with these underperformers: fire them, train them, or transfer them to another team. What is the next step Mary should pursue in rational decision making?

• A) She should rate the options to see which one will improve her team's performance.
• B) She should identify the objectives and goals of her decision related to the problem.
• C) She should immediately fire all the underperformers to solve the problem.
• D) She should understand the problem or opportunity that has to be dealt with.

---

Definitions:

Predetermined Overhead Rate

A rate calculated before the period begins, used to allocate manufacturing overhead costs to individual units of production based on a chosen activity basis, such as labor hours or machine hours.

Direct Labor-hour

A metric indicating the man-hours spent on direct labor to produce goods, crucial for calculating production costs and pricing strategies.

Predetermined Manufacturing Overhead

The estimated overhead rate used to allocate manufacturing overhead costs to products or services based on activity levels.

Job M

A specific production or project operation identified by a unique job number for costing purposes.