Cassandra,a Recovered Alcoholic for 15 Years,no Longer Has a Physical

question 71

Multiple Choice

Cassandra,a recovered alcoholic for 15 years,no longer has a physical addiction to alcohol.However,whenever she sees her old "drinking buddies," she begins to have cravings for alcohol.Cassandra's experience is an example of

• A) insight learning.
• B) operant conditioning.
• C) classical conditioning.
• D) observational learning.
• E) negative reinforcement.

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Definitions:

Employee Motivation

The level of energy, commitment, and creativity that a company's workers bring to their jobs.

Goal-Setting

The process of identifying specific, measurable, achievable, relevant, and time-bound objectives that guide individual or organizational direction.

Expectancy Theories

Psychological theories suggesting that individuals are motivated to act based on their expectations of outcome and the value they place on the success.

Increasing Motivation

Actively enhancing the desire, drive, or willingness to achieve a particular goal or to engage in specific behavior.