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Consumer worries about privacy issues related to direct marketing have been addressed, at least to a point, by
Discretionary Stakeholders
Stakeholders who do not have a direct stake in the business or project but may be affected or can influence it voluntarily.
Legitimacy
The perception or recognition by stakeholders that actions, decisions, or leadership are appropriate, proper, and justified within a socially constructed system of norms, values, beliefs, and definitions.
Dependent Stakeholders
Individuals or groups who rely on a business's success or failure for their own benefit but don't have direct control over its operations.
Urgency and Legitimacy
The critical need for action combined with the recognized authenticity or credibility that prompts such action.
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