Lint Port, an Apparel Company, Offers Personalized Customer Service in All

question 107

Multiple Choice

Lint Port, an apparel company, offers personalized customer service in all its stores and engages in post-purchase communication to take feedback from its customers. It also gives gift vouchers with customized messages to its customers on their birthdays. The company values the importance of building long-term customer relationships. In this context, which dimension of the business environment is affected the most?

• A) The competitive environment
• B) The legal environment
• C) The technological environment
• D) The political environment

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Definitions:

Qualitative Data

Non-numerical information that describes attributes or characteristics, typically gathered through interviews, observations, and textual analysis.

Predictor Scores

Quantitative or qualitative evaluations used to forecast the likelihood of a candidate's success in a job role or an educational program.

Outcome Criteria

Measures or standards used to evaluate the effectiveness or success of a program, activity, or intervention.

Cost For Selection

The expenses associated with the process of identifying and choosing the most suitable candidates for employment.