Technological Tools Such as the Internet and Email Have

question 66

Multiple Choice

Technological tools such as the Internet and email have:

• A) decreased the importance of entrepreneurship in the national economy.
• B) made it easy for small business owners to manage their firms on the go.
• C) made it harder for small businesses to compete against large businesses.
• D) increased the number of legal regulations that small businesses should comply to.

Understand the reinstatement rights of employees returning from FMLA leave.

Identify the role of health care providers in the FMLA process.

Know the record-keeping requirements under FMLA.

Understand the limitations and exclusions of FMLA coverage.

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Definitions:

Consumer Purchase Decision Process

The stages a consumer goes through when deciding to buy a product, typically including need recognition, information search, evaluation, purchase, and post-purchase evaluation.

Sales Promotion

Marketing activities—other than personal selling, advertising, and public relations—that stimulate consumer purchasing and dealer effectiveness, such as coupons, samples, and contests.

Coupons

Vouchers or codes offering a discount or rebate on a particular product or service.

Satisfied First-Time Triers

Individuals who have a positive experience with a product or service on their first use, leading to potential loyalty.