A Customer Calls Up to Find Out How Much 1000

question 46

Multiple Choice

A customer calls up to find out how much 1000 units of a product would cost.This is an example of ____ in the sales and distribution process.

• A)presales activities
• B)sales order processing
• C)inventory sourcing
• D)delivery and billing
• E)payment

---

Definitions:

Medium Of Transmission

The channel or method through which information is conveyed from sender to receiver.

Persuasive Request

A communication attempt that aims to convince or influence the recipient to undertake a specific action or adopt a particular viewpoint.

Positive Request

A form of communication that focuses on a positive or constructive outcome or action, often used to encourage or motivate.

Intangible Rewards

Benefits or compensations that cannot be physically touched but are valued by individuals, such as recognition.