Which of the Following Are Benefits to CRM

question 2

Multiple Choice

Which of the following are benefits to CRM?

• A)Lower costs
• B)Higher revenue
• C)Improved strategy and performance measurement
• D)All of the above

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Definitions:

Social Media Networks

Online platforms where users can create profiles, share content, and interact with individuals and organizations globally.

Local Retailers

Small-scale stores or businesses that sell goods directly to consumers within a specific locality or community.

Immediate Customer Response

A business strategy focusing on promptly addressing customer inquiries, complaints, or needs.

Lead Time

The amount of time that elapses between the initiation and completion of a process, such as the period from order to delivery.