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In the Harrington Book,Business Process Improvement,what Questions Should Companies Ask

question 8

Essay

In the Harrington book,Business Process Improvement,what questions should companies ask about their business processes to identify areas of improvement? Cite five of them.


Definitions:

Static Evaluation

The tendency to view people or situations as unchanging despite evidence to the contrary.

Polarization

The division into two sharply contrasting groups or sets of opinions or beliefs.

Referents

Objects, events, or concepts that words or phrases denote or stand for in communication.

Vocalizations

The production of sounds with the voice, as a form of communication among humans or other animals.

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