An Organizational Structure in Which Divisions Are Formed on the Basis

question 26

Multiple Choice

An organizational structure in which divisions are formed on the basis of customer groups is called a(n) ________ structure.

• A)customer
• B)process
• C)area
• D)functional
• E)matrix

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Definitions:

Encoding

The process of converting information or data into a particular form, especially for communication or processing.

Evaluative Feedback

A type of feedback that provides a judgment or assessment of performance, typically with suggestions for improvement.

Decoding

The process of interpreting or making sense of a message or information received, especially in communication.

Channel Richness

The capacity of a communication channel to effectively convey information, including non-verbal cues, in a timely manner.