Why Was the Y2K Problem a Problem of Software Maintenance

question 46

Essay

Why was the Y2K problem a problem of software maintenance and not a problem of software testing?

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Definitions:

PDCA Cycle

A method of process improvement comprising four steps: Plan, Do, Check, and Act.

Deming

Refers to W. Edwards Deming, a statistician and quality control expert who developed principles for improving business processes and product quality.

Pareto Analysis

A statistical technique in decision-making used to select a limited number of tasks that produce significant overall effect.

TQM Tool

A technique, method, or process used in Total Quality Management to improve quality and performance in an organization.