Characteristics of One-Way Communication Include All of the Following Except

question 15

Multiple Choice

Characteristics of one-way communication include all of the following except

• A) it is sender controlled.
• B) receiver feedback is not expected.
• C) it always has negative value.
• D) it is useful to give commands.

Describe the impact of job satisfaction on customer satisfaction and organizational profitability.

Understand the concept of organizational citizenship behavior and its relevance to job performance.

Identify the most predictive facet of absenteeism related to job satisfaction.

Understand the effect of procedural, interactional, and distributive fairness on organizational citizenship behavior.

---

Definitions:

Tax Management

Strategic planning aimed at minimizing liability and optimizing efficiency in tax obligations.

Credit Management

The process of granting credit, setting the terms it's granted on, and recovering this credit when it's due.

Cost Accounting

The process of recording, classifying, analyzing, and allocating all costs associated with a business operation.

Data Processing

Data Processing involves the collection, manipulation, and interpretation of data to generate meaningful information suitable for decision-making processes.